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Contact listed as "unknown" on desktop - can that be edited to create a named contact?
Tags: contacts
May 9, 2020 at 10:28am   •   2 replies  •  0 likes
jennifer-duke

When viewing phone call, text and emails on the desktop app and it displays the number but has contact listed as "unknown" can that be edited there to create a named contact?

2 Answers
answered on May 14, 2020 at 2:35am  
Hi Jennifer,
which desktop app do you use?
RC Phone desktop (Softphone) has such functionality.

 0
answered on May 13, 2020 at 8:57am  
Hi Jennifer,

As of now, there is no option to add contacts on the desktop app. But you can do this on the mobile app.

 0



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