Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Using two extensions with ATA Cisco SPA122

Tags: hardware

May 15, 2020 at 10:06am • 1 replies • 0 likes

cristiano-souza

Hi, folks! I managed to register a ATA Cisco SPA122 to Ringcentral. However, provided it has two ports for analog phones, I was wondering if it would be possible to have two different Ringcentral extensions (same account) connected into this ATA. My account is for US, Ultimante. Thanks.

1 Answer

michel answered on May 15, 2020 at 2:17pm

I have not programmed the SPA122 in a couple of years, so my memory might be a bit off, but I believe that there are 2 separate SIP setups in the configuration options of this device, one for each phone port. So you need to register/program each port with RC as if it is 2 separate devices. RC would see it as 2 separate phone devices with 2 separate SIP registrations to 2 of your phone lines.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales