Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Customer service

Tags: community announcement

Jun 9, 2020 at 3:02pm • 1 replies • 1 likes

desert-rose

Very frustrated with the lack of follow up. I have had to open MANY tickets regarding several problems and none of them have been resolved. When will this get better? Do we have to change companies and take our money elsewhere to actually get customer service that is willing to take care of the issues?

1 Answer

Mary-Community_Moderator answered on Jun 10, 2020 at 9:04am

Hello,

We have reached out to the representative currently assigned on your open case.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales