Glip Error: Too Many Requests Recently Sent. Try Again Later.
Tags: ringcentral app
Jun 24, 2020 at 1:59am • 15 replies • 0 likes
Alex Dyer
Some of our users are getting the error message 'Too Many Requests Recently Sent. Try Again Later.' at the top of their Glip.
Currently it seems to be about half of our users seeing this.
What does this relate to, and how can we resolve this?
15 Answers
I was referring to the Classic RC app in comparison to the standalone Phone and Meeting apps. We're very new to RC. My frame of reference is limited by that. My impression was the Classic app is a relatively recent thing, with a newer version just now coming online since we joined a few months ago. Neither of them meet our expectations at this point.
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Kevin, you are so correct that it doesn't make sense. This issue (too many requests) keeps popping up with our users as well. It's sporadic, but a pain when it happens. We had all users download the standalone RC Meeting apps onto their desktops and phones. And, we had them download the standalone RC Phone to desktops and phones because the new unified app just is not ready for prime time yet. It lacks features and functions of the older apps. It has been a disappointment to us on a number of fronts. Fingers are crossed that RC is listening and working on it.
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Using the Classic desktop app here. I've been in contact with support this morning. Also, the Service Status dashboard indicates this is a known issue for the classic version. I uninstalled and reinstalled the classic app, but the error persists. We're able to use the standalone desktop Meetings app without this problem.
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