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Cant call other extensions

Tags: phone, extension

Jul 10, 2020 at 7:48am • 1 replies • 0 likes

jake-scott

wondering if anyone can help

I have 4 extensions all using ring central soft phones. I can call other extensions or transfer calls to other extensions. I remember when I was setting up ring central i set it to not receive calls as they are only used for outbound, and caller ID is set to unknown. Could someone help please

1 Answer

Mary-Community_Moderator answered on Jul 10, 2020 at 8:01am

Hi Jake,

It is the reason why it is not able to receive calls since you set it up that way. It will not exempt internal calls.

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