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How do I assign a user to an unassinged number? It does not show up in Unassigned USER list.

Tags: extension

Jul 22, 2020 at 10:50am • 2 replies • 0 likes

karen-debolt

2 Answers

roger-mulock answered on Jul 22, 2020 at 11:02am

There are a number of places where numbers can go which are not in the Unassigned.
Check first for Phone System, Numbers, Company. If it is there, on the user record you can add the number to either Direct or Phone (as you deem appropriate). During the add process, you can find the Existing number you want to assign.

michel answered on Jul 22, 2020 at 11:30am

Ensure you setup the User Extension first, then you can assign number(s) to the user.

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