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What is easiest way to find an available extension number?

Tags: assigning extension numbers

Sep 1, 2020 at 2:49pm • 1 replies • 0 likes

rhonda

We have 25 offices. The extensions we assign coincide with the office the user is in. For instance Chicago office users extensions start with 20XX. When we have a new user I have to go into RC Phone and start typing in extensions until I find one not in use. There has to be an easier way!

Anyone have a better way to do this?

Thanks

1 Answer

Gregory Yaschuk answered on Sep 1, 2020 at 11:40pm

Hello,

you can turn on "site" with "site codes" features. Thus, each office will receive its own site code (for example, 20). And when you will add a new user using the Service Web app it will suggest unused extension number for specified site.

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