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Cannot delete voicemails

Tags: voicemail, service status

Aug 13, 2020 at 6:33am • 2 replies • 0 likes

Dave Jones

I have been unable to delete my messages for over two months and RingCentral Tech has been absolutely worthless. I need someone to delete my voice mails. Here is my case inf:

Case Number10857372
Created6:50 AM PDT, 06/02/2020

2 Answers

lopez12 answered on Sep 18, 2020 at 2:07pm

I'm having the same issue. I called and opened up a ticket, but no one has reach out to me yet.
I'm able to delete the voice mails from my Android app, but not from Windows portal.

Mary-Community_Moderator answered on Aug 13, 2020 at 9:46am

Hi Dave,

I checked on the case number you provided and shows that there is currently a known issue with it. An update will be provided to you once it will be resolved.

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