Question

Incoming call needs to show prompt pressed

4 years ago
October 9, 2020
1 reply
683 views

Alex378373018
New Participant

We have one call-in number for 3 separate business functions (management, real estate, and rentals). It's really important that we see what a caller has pressed (press 1 for...press 2 for...press 3 for...). We need a solution so our one employee can know ahead of time what a call is for...which business branch.

Anonymous
4 years ago
October 15, 2020

Hello @Alex Ismail, we can do a workaround for this by using a call queue. For us to establish that, I highly suggest opening a case HERE about your concern. Our phone support will contact you as soon as possible.

You can check this link for a call queue overview. Thank you!

Reply

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

Cookie settings

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.

Basic
Functional

Normal
Functional + analytics

Complete
Functional + analytics + social media + embedded videos + marketing

Reply

Related Posts

Can we use AttributeReprojector as filter value column in FME SchemaMapper?icon

Hi there, today I have a question about the SchemaMapper lookup table. The SchemaMapper filter allows me to define conditional clauses to perform attribute mappings based on specific conditions.icon

Question of the Week: Dealing with an Unknown or Dynamic Schemaicon

Read SDE feature class by csv, keep attribute and apply filter to each layericon

Can I use User Parameter value to filter dynamic selection of Attributes with AttributeKeeper?icon

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded

Cookie policy

Cookie settings