Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Routing incoming calls through auto-receptionist only

Tags: phone, phone

Oct 16, 2020 at 10:18am • 2 replies • 0 likes

Hari Ramsubramani

A lot of our extensions are receiving a large amount of spam calls / fax. How do we block all incoming calls to the extensions, and force all calls to go through the main auto-receptionist line only? Anyone with success doing this?

1 Answer

Jenn-Community_Moderator answered on Oct 19, 2020 at 12:50pm

Hello @Hari Ramsubramani! You can block the number. Click here! However, routing an incoming call from your extension going to the main auto-receptionist is not available. You can post this idea HERE. Thank you!

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales