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Home » Users
Dept. Managers
Tags: roles and permissions
Oct 19, 2020 at 7:12am   •   4 replies  •  0 likes
dee-nicole

This post is simply to suggest a feature to RC developers:

Would you please create a function so that someone can see analytics for some users but not all? This way the manager of a department may access analytics for their department without being given access to the entire company.


Thank you for your consideration.

on Oct 20, 2020 at 7:54am   •  0 likes

Hello, thank you for your reply.

Logging in to the admin portal would be fine. I would just like to restrict what the person can access. So they can access details/analytics for one department (certain users) but not the entire company. I would guess we are not the only company that would benefit from such a feature.

on Oct 20, 2020 at 8:10am   •  0 likes

Thanks for clarification! This is kind a customer/user question. Let me move this to the "Customers" community to see if they have some option/solution for this.

on Oct 20, 2020 at 7:36am   •  0 likes

Do you refer to a feature for the Live Report? Or do you want to build such an app for your company?

on Oct 20, 2020 at 8:16am   •  0 likes

They do not. I was advised by tech support to contact the developers, hence my message.

1 Answer
answered on Oct 21, 2020 at 8:40am  

Hey, @dee-nicole - We would recommend you submitting this as an idea. You can do that via our Ideas Portal HERE.


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