Set After Hour rule for routing of notifications
Oct 19, 2020 at 6:37am • 1 replies • 0 likes
kee
Is there a way to set different notification rules for SMS messaging for after hours/weekends/holidays? Would like to notify the Manager on Call of all SMS messages that come in. We have missed a few text messages that came in Friday night but we didn't see them until Monday. Just learned how to "manually" set up notification rules to rectify the issue. Trying to figured out if there is an automatic setting so that we don't have to manually set this up every Friday.
1 Answer
answered on Oct 21, 2020 at 3:14pm
Hello @kee! Apologies, there is no automatic settings for it. I would highly suggest posting this request in our idea hub! I will also share this with our Product Manager. Thank you!
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