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Can't access Production Account.

Tags: integrations, extension

Oct 21, 2020 at 11:55pm • 1 replies • 0 likes

Shanthini Devi

Hi Team,

We are App developers from OAppS. We created the extension RingCentral for Zoho Desk integration and we got the production account. Now, We can't access the production URL. It is perfectly working in the Sandbox environment. Login credentials are almost the same as the sandbox developer account. When we tried to use the production URL I got the following issue.

Thanks and Regards

Shanthini

OAppS

1 Answer

Anirban answered on Oct 22, 2020 at 7:45am

You can create a support ticket here or contact Dev support team with the issue.

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