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Can't update Call Queue Presence

Tags: call queues, rest api

Oct 22, 2020 at 12:32pm • 1 replies • 0 likes

Kyle Laycock

I am logged into a Super Admin account and my application has the EditPresence permission turned on. However, whenever I try the PUT command I get:

"Feature [EditCallQueuePresence] is not available for current account"

Sandbox env: +14242469525

Logged into extension 101.

endpoint:

https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/call-queues/684379005/presence

1 Answer

Phong Vu answered on Oct 26, 2020 at 11:50am

Please send your request with your production and sandbox account info on a support ticket.

Thanks

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