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Respond to Message with Emoji
Tags: message
Nov 11, 2020 at 1:39pm   •   4 replies  •  0 likes
Bryce Deneen

Using the RC messaging app needs the ability to respond to a message with more than just a thumbs up. This is a standard feature in Slack and something that adds a lot of value in the ability to respond quickly to messages.

on Jan 5, 2021 at 8:01am   •  0 likes

Hi
A really bad behavior of the new app.ringcentral.com vs app.glip.com concerning emoji in a message :

Glip:selection-126.png

RingCentral:selection-124.png

on Jan 5, 2021 at 9:07am   •  0 likes

@mel47 Can you be more specific about what the bad behavior is? I'm not able to discern from your screen caps.

on Jan 5, 2021 at 10:14am   •  0 likes

It show exactly what I saw, just an empty, blank answer instead of emoji she typed.

on Jan 5, 2021 at 11:53am   •  0 likes

Okay, that helps to clarify.
Have you restarted the application?

on Jan 5, 2021 at 1:39pm   •  0 likes

I'm on the web version. I refreshed the page, but same thing.

on Jan 5, 2021 at 2:30pm   •  0 likes

To further, clarify, you are referring to emojis and not emoji reactions, yes?

on Jan 5, 2021 at 4:23pm   •  0 likes

Yes, normal emoji in message.

on Jan 6, 2021 at 6:56am   •  0 likes

I would recommend logging out completely and logging in again.
If that doesn't adjust the settings, please let us know and we'll take a deeper dive. However, this is not a known issue at this time.

on Jan 6, 2021 at 9:03am   •  0 likes

I'm sorry, but same answer. The only change is that I have to re-set the dark theme, it doesn't seem to stick after logout-login (but that an other issue).

on Jan 6, 2021 at 9:52am   •  0 likes

Have you asked the other user to do the same?

on Nov 11, 2020 at 1:43pm   •  0 likes

Yeah, this is a must-have! We need this tomorrow!

on Nov 11, 2020 at 1:40pm   •  0 likes

That's a good idea

on Nov 11, 2020 at 1:41pm   •  0 likes

Not the answer I dreamed of, but I agree with the sentiment :)

1 Answer
answered on Nov 12, 2020 at 7:33am  

Hey, @Bryce Deneen @Tarrik Harb and @Dario Camacho - this feature went live TODAY!
You can learn more HERE!


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