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iPhone app won’t ring if it’s not in the foreground.

Tags: ringcentral app

Nov 13, 2020 at 4:48am • 1 replies • 0 likes

Christopher Apperson

I have tried every solution suggested, and still my iPhone app will not ring if it’s not in the foreground. I’m using an iPhone 7 Plus, I have checked all notification settings, I have turned background refresh on, and nothing works.

If I uninstall and reinstall the app, it will work for a little while, and then it stops.
when doing some research as though I were a developer, I noticed that iOS 13 made some significant changes to the way it handles VoIP calls in the background. I’m wondering if RingCentral has made all the required changes to be in compliance with Apple’s iOS.

1 Answer

Anirban answered on Nov 13, 2020 at 9:16am

Some similar issue have been refereed here and here.

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