News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Call settings not live
Tags: active calls
Nov 10, 2020 at 7:15pm   •   1 replies  •  0 likes
Vince Oliver

I just set up my new RC account yesterday and have been playing around with the call settings. None of the call settings I've configured seem to be live, and yes I saved everything. When I make a call to test the settings, they don't seem to have been applied. Does it take a few days? Any recommendations?

1 Answer
answered on Nov 19, 2020 at 2:54pm  

Hello @Vince Oliver, the moment you have your account active it should be good to go. If the call settings are not right, I would highly suggest opening a case HERE. Thank you for your patience in this matter.


 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us