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I could not recieve any support answer

Tags: contact support

Nov 25, 2020 at 6:33pm • 1 replies • 0 likes

hai-nguyen

I use my account is justin@phpbroker.com, this account sent 4 question from September but none of them has been answered.

Please give me an explanation for this.

1 Answer

Phong Vu answered on Nov 26, 2020 at 8:50am

I could not find any posts from the user you mentioned above. From time to time your question might get lost between other posts. If that happens, just post some update to your thread to bump it up to the top list.

I try to help all developers fairly but sometimes I can't help if the questions are vague and lacking background context.

Also, for serious problems and related to your production account, do not hesitate to send a support ticket to the developer support team. That channel is more dedicated to RingCentral customers.

hai-nguyen on Nov 26, 2020 at 5:06pm • 0 likes

Thank you, I will comment and post some update to my post.

This is my current list post status.

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