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Error message inbound font
Tags: rest api
Nov 29, 2020 at 7:31pm   •   3 replies  •  0 likes
justin-nguyen

- I using "Send message API" to sent out bulk message, about greater than 400 message but when I checked inbound message of my another direct number which is one of 400 bulk message. I saw error font.

- I have checked my desktop font, softphone language setting, and check from softphone of sender. But every thing was fine.

- This is sender sender.png

- This is receiverreceiver.png

- Please help me about this problem, thanks.

3 Answers
answered on Dec 1, 2020 at 12:35am  

I implemented it same your example and almost all messages are correct, but sometime I got font problem. This problem only occurred at receiver.


 0
on Dec 1, 2020 at 7:16am   •  0 likes

That is not our problem. The problem is the receiver device does not support that language!

on Dec 1, 2020 at 7:48pm   •  0 likes

- I also think it is the problem in the receiver device but today I received 2 message at the same client (Ringcentral Phone software), so 1 message with nice format, and the other is error format. This case is very complex.image.png

on Dec 11, 2020 at 6:34pm   •  0 likes

Please help me about this problem!

on Dec 14, 2020 at 8:15am   •  0 likes

I believe that the message got broken somewhere on the networks due to the long message and mixed between ASCII and unicode chars and got segmented. While I can't help you to trace the problem, I can tell you that this is a very bad practice to send such a business SMS message. Read this blog to see the best practices.

on Dec 14, 2020 at 4:03pm   •  0 likes

Thanks for your sharing, this is very helpful to me.

answered on Nov 30, 2020 at 7:16pm  

I tried this and it works perfectly. Not sure how you implemented it.

screen-shot-2020-11-30-at-71546-pm.png


screen-shot-2020-11-30-at-71503-pm.png


 0
answered on Nov 30, 2020 at 7:10pm  

I tried this and it works perfectly. Not sure how you implemented it.

screen-shot-2020-11-30-at-70939-pm.png


screen-shot-2020-11-30-at-65624-pm.png


 0
answered on Nov 30, 2020 at 6:59pm  

I tried this and it works perfectly. Not sure how you implemented it.


 0
answered on Nov 30, 2020 at 10:32am  

What endpoint did you call? What did you mean "Send message API to sent out bulk message". Post some example. Looks like you have some unicode problem.


 0



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