question

Isaiah McCullough avatar image
Isaiah McCullough asked jenn-community-moderator answered

When we attempt to merge a call with our warehouse number it immediately drops the warehouse number but the call continues, it just says we are unable to merge the call, How do we fix this?

contact center
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

jenn-community-moderator avatar image
jenn-community-moderator answered

Hello @Isaiah McCullough, apologies. That is not normal, I would highly suggest opening a case HERE, and our phone support will investigate the issue for you. Thank you!

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app