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Template of Email Notification

Tags: admin portal

May 23, 2019 at 11:06am • 4 replies • 0 likes

jessa-remo1

Can we edit the template of the email notification that we are receiving?

Jessica-Community_Moderator on May 28, 2019 at 4:07pm • 0 likes

Hey Jessa,

Which email notification are you referring to? Can you attach a screenshot?

3 Answers

Richard Dover answered on Dec 7, 2020 at 10:10am

I just talk to tech-support and they say this feature has been removed, that is why I cannot see the email notification tab under appearance.

Anirban answered on Dec 7, 2020 at 3:29am

@Richard Dover As per the reference you given here, you need to log in as admin to get the email notification tab.

I am able to see it here:

I can see it in my account. You need to log into as admin:

More > Account Settings > Appearance :

Email Notifications :

Richard Dover answered on Dec 7, 2020 at 2:05am

I would like to edit the email notification that is sent when a person leaves a voicemail. These instructions are not accurate because there is no email notification tab. But I would like to do what it shows as an option to diet email notifications.

https://support.ringcentral.com/article/Customize-Notification-Email-Sent-to-Users.html

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