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How do I retrieve hard-phones device IDs?

Tags: rest api

Dec 20, 2020 at 6:34am • 3 replies • 0 likes

Ahmed Fahmy

Hello,

By using https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/device to retrieve all the account devices, I don't see the "type:hardphone" which I am looking for in particular as I will use their device IDs in other API calls.

however, If I use https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~ it returns the associated hardphones and softphones for this extension.

Any idea on how to retrieve all the (devices ID) for hard-phones in the account?

Regards,

Ahmed

3 Answers

Phong Vu answered on Dec 20, 2020 at 10:47am

The account device list API is an internal API. Probably, you got access to the API via your earlier request. Please submit a support ticket for help.

Ahmed Fahmy answered on Dec 20, 2020 at 8:02am

Yes, this returns the devices attached to my extension, not a list of all the devices in the account.

Regards,

Ahmed

Anirban answered on Dec 20, 2020 at 7:11am

Have you tried:

GET https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/device

Format is https://platform.devtest.ringcentral.com/restapi/v1.0/account/<accountId>/extension/<extensionId>/device

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