question

Matt Richmond avatar image
Matt Richmond asked Matt Richmond answered

Java authorize returns java.net.SocketTimeoutException: timeout

Hi:

I am getting java.net.SocketTimeoutException: timeout when i rc.authorize, it was working properly but suddenly not working anymore.

Thanks

rest api
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu avatar image
Phong Vu answered

I believe that you are testing on sandbox environment and if so, this is related to the sandbox outage since yesterday. We are investigating to fix it.

Please stay tuned.

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Matt Richmond avatar image
Matt Richmond answered

yes, it's on sandbox, thanks

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu avatar image
Phong Vu answered

It's back. Please try.

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Matt Richmond avatar image
Matt Richmond answered

it's working now, :)

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys