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Not getting all text messages in PC app
Tags: team messaging
Dec 30, 2020 at 2:52pm   •   1 replies  •  0 likes
Homan Chiropractic

We are not getting all of our text messages in the desktop app. They show up fine on the mobile app

1 Answer
answered on Dec 31, 2020 at 8:09am  

Hi @Homan Chiropractic,

I would ensure everyone is on the latest version of the app, and if this does not resolve the issue, open a case with our tech support team for some in depth troubleshooting.

Thanks!


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