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Why have the faxes I sent from my developers phone number been deleted?

Tags: fax api

Jan 12, 2021 at 7:28am • 2 replies • 0 likes

Bruce Ganek

I have an application that has been moved to production, but I was creating a second application that was looking at the faxes sent from my development number. I had faxes in there last week but when I checked today, they appear to be all gone and when I have swung the app back to sandbox settings, it is not sending the faxes out - they are stuck in the outbox. Can you restore the faxes that were in there, or advise me how to add new ones to the sandbox number - the number is 14243302364

2 Answers

Bruce Ganek answered on Jan 12, 2021 at 8:16am

OK, thank you.

Phong Vu answered on Jan 12, 2021 at 8:15am

For this kind of problem/question, please create a support ticket to get in touch with our developer support team.

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