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Audio lag during Meeting

Tags: audio delay

Nov 19, 2020 at 1:26pm • 3 replies • 0 likes

Jeana Rogers

I am in video meetings much of the day. The video is great, even in meetings up to 50 people. However, even in a 1:1 meeting (and all other meetings) my audio has a serious lag!! What can I do to correct this? I've tried different settings and audio connections with no results.

Jenn-Community_Moderator on Dec 5, 2020 at 8:23pm • 0 likes

Hello @Jeana Rogers, you might want to uninstall the app and reinstall it, please? Thank you!

Anirban on Dec 5, 2020 at 12:09pm • 0 likes

Since these issues are different for different individuals, you can open a case here, so that RingCentral team can get back to you and investigate these particular issue and help you to resolve

1 Answer

Jeana Rogers answered on Jan 13, 2021 at 9:23am

I've uninstalled and reinstalled and updated since as well as tried different connections - hotspot, wifi, etc. I'm still having this issue of audio lag on my calls. Any other suggestions?

Jeana

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