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I am having difficulty with live chat and opening a new case. Would someone from RC contact me.

Tags: support problem

Jan 14, 2021 at 10:42am • 1 replies • 0 likes

Christin Roskey

On my screen there is no orange "button" to click on to access live chat. When I go to create a new case, I am allowed to confirm my information but that is it.

1 Answer

Stephen Seabron answered on Jan 18, 2021 at 2:45pm

I am ring central customer Stephen Seabron 202-792-0112. I need to talk to an account manager about changes I need to make to my account. My cell # is 202-365-2961, email is smseabron@aol.com. Please respond

Mary-Community_Moderator answered on Jan 14, 2021 at 11:08am

Hello Christin,

Go to https://support.ringcentral.com/ and click the chat icon on the bottom right of your screen to start a chat. Let us know if it's successful or not.

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