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Can I move Softphone to ring after deskphone?

Tags: call handling

Feb 2, 2021 at 4:14pm • 3 replies • 0 likes

Ryan Koenig

I want to be able to have my deskphone ring first, then if I don't it moves to my softphone app on my phone. But I am unable to move the softphone to anything other than 1. This really restricts the usage of the entire app and adds a level of annoyance.

Please let me know how to fix this, or change it in the next update.

3 Answers

Mary-Community_Moderator answered on Feb 4, 2021 at 7:42am

Hello, please vote for this feature here.

Ryan Koenig answered on Feb 4, 2021 at 8:30am

We are RC Voip phones

Cote_Business Systems answered on Feb 2, 2021 at 6:28pm

Many of us RC customers fully agree with you Ryan and have been asking for this functionality for a long time - hopefully it comes soon. There are a couple of work-arounds that some of us are using currently. For the most relevant one(s) can you first confirm: is your "deskphone" an RC voip connected phone to your RC line or just a landline phone that is being forwarded to?

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