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Change payment method

Tags: billing

Feb 16, 2021 at 6:00am • 2 replies • 1 likes

Jan Boyer

My company has cancelled all credit cards and I need to update my payment method. I've been trying for over a week to get ahold of someone to help me. I've done support tickets, online chat, voice messages and my boss has done the same. How in the heck can I get someone to help me?

Mary-Community_Moderator on Feb 16, 2021 at 7:21am • 0 likes

Hi @Jan Boyer, we can ask help from your Account Manager. Send us your details so we can find out who your Account Manager is. Our email is community.support@ringcentral.com.

1 Answer

Jan Boyer answered on Feb 16, 2021 at 7:32am

Thank you, I've been told our account manager is Stephen Debien. I sent an email but no response.

Mary-Community_Moderator on Feb 16, 2021 at 7:58am • 0 likes

Okay. Please send us your account details so we will be the one to reach out.

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