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Home » Users
Glip new message numbers not working
Tags: message
Feb 18, 2021 at 8:05am   •   2 replies  •  0 likes
meatheadpro

This started happening on both RingCentral app and the glip web page. the indicator of the number of messages that are new is missing. All it does is bold the group or name.

on Feb 18, 2021 at 8:17am   •  0 likes

Hi @meatheadpro, have you tried to logout and log back in?

1 Answer
answered on Feb 18, 2021 at 8:24am  

I resolved this myself, seems there is a new BETA feature in your preferences called New message badge count. It was set to @mentions and direct only. Changed to ALL messages and it stated to work as before.


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