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Anyone know a way to update the universal presence options?

Tags: presence

Feb 26, 2021 at 1:35pm • 2 replies • 0 likes

peter-andersen

I know you can have users create their own presence wording, but it seems if the system knows to put up "Available, busy, Do not disturbe, and Invisible", we should be able to add, Out to lunch, Vacation Day, At Doctor, etc... These items must be someplace, so the list must be editable - or should be?

peter-andersen on Feb 26, 2021 at 1:53pm • 0 likes

I think the status is what I have been using when I use the pencil to type details in. I simply want to add to the list of static presence options available already (listed in original question) in the system, so people can type less and there is more consistency.

Mary-Community_Moderator on Feb 26, 2021 at 3:03pm • 0 likes

For suggestions, you can submit it in our Ideas Portal at https://ideas.ringcentral.com/.

1 Answer

Mary-Community_Moderator answered on Feb 26, 2021 at 1:46pm

Hello @peter-andersen, please check on this KB Article https://support.ringcentral.com/article/share-status-ringcentral-app.html

Rick Salas on Jun 16, 2022 at 11:44am • 0 likes

Been looking for the answer for a few weeks now. Thanks!!!

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