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Difference between ringout and callout

Tags: rest api

Mar 1, 2021 at 9:45am • 2 replies • 0 likes

Shelby Tolliver

In addition to this question, it sure would be nice if there was a way (from the API) for an admin user to call/ring out on behalf of other RC users.

Shelby Tolliver on Mar 1, 2021 at 12:05pm • 0 likes

Maybe a better question would be "what use-cases would cause one to develop towards one or the other" ?

1 Answer

Phong Vu answered on Mar 1, 2021 at 7:52pm

Ring-out requires both caller and callee manually accept the call. It is basically the system call both parties and when both answer the call, it connect them to the call. Ring-out can be used to call from and too any party.

Call-out is dialing from your number programmatically instead of you dialing the number. Call-out is bound to a device so you need a device id and that device must be "online".

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