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Paul Thompson avatar image
Paul Thompson asked Byrne Reese answered

Issues with Team Messaging tutorial

I've been trying to follow https://developers.ringcentral.com/guide/team-messaging/manual/local-bots I have followed every step as written in the guide, but when I make it to step 7, I get an error saying that my oauth redirect url didn't return a successful response. I setup the Oauth redirect URL as outlined in the guide, pointing it at my ngrok URL. I am able to access the Oauth redirect URL from the internet (on another computer) on my own, I can also see my request in the console of the node app. But I never see the request coming into the node app when I perform step 7.

I noticed that this guide is about 4 years old, has something changed? Are there any additional troubleshooting steps?
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2 Answers

Byrne Reese avatar image
Byrne Reese answered

@paul-thompson Thank you for your question. I will be honest, these guides have been somewhat neglected for which I am personally very sorry. I am in the process of rewriting them now. Of the two guides we link to in our Developer Guide, I have rewritten the first one (not the one you are having trouble with - that is next). The changes have not been published to the website yet, but you can see the new guide in Github: https://github.com/ringcentral/ringcentral-api-docs/blob/master/docs/team-messaging/manual/node.md

The above tutorial utilizes the RingCentral bot framework for Javascript which handles a lot of the complexity for you, and should have you up and running in 10 minutes or so. Take a look at that, while I work on fixing the tutorial called "Building a RingCentral bot locally."

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Byrne Reese avatar image
Byrne Reese answered

@paul-thompson It took a little time, but I did rewrite the bot tutorial you initially reported. The new version can be found here:

https://github.com/ringcentral/ringcentral-api-docs/blob/master/docs/team-messaging/manual/local-bots.md

Both of these tutorials should be updated in our developer documentation online in the coming week. If you have any more problems, please let us know!

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys