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Can Administrators turn off access to the HUD? Can Administrators block who has access to the HUD?

Tags: hud

Apr 19, 2021 at 3:19pm • 1 replies • 0 likes

Pam Grazier

We have some users that do not want others to see who they may be on the phone with, is there a way for Administrators to remove access to the HUD feature and grant it to only specific users?

1 Answer

tak-it1 answered on Apr 20, 2021 at 2:33pm

Yeah, this would be done via a "Custom Role" in the "Roles" section. It depends on what version of RC you're on, but you can start a new role with Super Admin as the base, deselect "HUD" and deselect/select any other features, and apply to whoever requires it.

Mary-Community_Moderator on Apr 21, 2021 at 1:45pm • 0 likes

Thank you, @tak-it1, In addition to this, here's the KB article on how to set up a custom role. https://support.ringcentral.com/article/10640-user-roles-permissions-create-custom-role.html

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