question

Kevin Corona avatar image
Kevin Corona asked Anirban answered

Why is Get Company Call Log Records not returning records for last month?

The API endpoint is not returning any calls for the last month. In fact, if I remove the "dateTo", the endpoint only returns calls that took place today. Am I missing something?


get url:

req.open("GET", "https://platform.ringcentral.com/restapi/v1.0/account/~/call-log?direction=Outbound&view=Simple&dateFrom=2020-02-01&dateTo=2020-02-29&page=1&perPage=100", false);



rest api
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1 Answer

Anirban avatar image
Anirban answered

Can you please check with the developer support team and request them to investigate the issue and check the outbound records.

You can describe your issue to the team on a support ticket.

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