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mary-community-moderator posted Becky-Community_Manager commented

RingClone - a dependable archiver that you can integrate with your RingCentral service

The RingClone integration can be the solution!

RingClone is a powerful compliance tool for RingCentral users, combining quality assurance processing with data archiving and retrieval in an all-in-one, easy-to-use system. It supports the primary services of RingCentral for Calls, Fax, SMS, Team Messaging, and Contact Center.


RingClone features include:

  • Long term storage

  • Quick access to calls and messaging content

  • Powerful, rich data discovery and retrieval

  • Reporting and data exports

  • Scoped access

  • Fully customizable

  • Use your existing storage

  • Set it and forget it

  • Create custom, printable reports

  • Listen to calls directly inside the search portal

Click here to learn more about these features and their benefits. There are also helpful video tutorials that you can access.


Use Salesforce as your CRM?

Even better! RingClone has the ability to archive RingCentral data instantly. Take a look at the links below to learn more about customers that are using RingClone with Salesforce.

https://www.ringcentral.com/us/en/blog/introducing-the-ability-to-archive-ringcentral-data-into-your-salesforce-instance-via-ringclone/


https://www.ringcentral.com/whyringcentral/casestudies.html


If you think RingClone might be right for your business and have questions, please reach out to the Community Team in the comments below. We'll be happy to help!

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Joe Cache avatar image Joe Cache commented ·

We set this up about a month ago and have been quite happy after the initial loading and setting of group/options/etc.

We have ours going to an immutable Wasabi (S3) bucket for forensic purposes that can't be touched/updated/deleted for 7 years (+3 days) - just to be sure.

Hope that helps anyone looking at it.

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mary-community-moderator avatar image mary-community-moderator ♦♦ Joe Cache commented ·

Wow, that's amazing!

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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ Joe Cache commented ·

Yeah! Great feedback @Joe Cache!
Thanks for sharing how you're using RingClone!

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BeckyH contributed to this article Mary-Community_Moderator contributed to this article
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