Here is the webinar session scheduled for this month.
Registration link : https://go.ringcentral.com/ringcentral-university-webinars.html
February 08, Wednesday @ 10:00 AM MST - RingCentral MVP: Adding and Managing Users
Join this session to learn tips and best practices around adding users, managing users, and removing users from your RingCentral account
February 09, Thursday @ 10:00 AM MST - Contact Center: Ask the Trainer
This hour is dedicated to RingCentral Contact Center customers that need additional training. We can cover any how-to questions related to Contact Center. Please come with questions to ask the RingCentral trainers.
February 15, Wednesday @ 10:00 AM MST - RingCentral MVP: Managing Call Flow
This session will cover a variety of ways to route callers through the RingCentral System. Join in to learn more about the Auto-Receptionist, Custom Answering Rules, IVR Menus, and other routing options.
February 22, Wednesday @ 10:00 AM - RingCentral MVP: Introduction to Reporting and Analytics
This webinar reviews how to build reports to create performance monitoring strategies to improve user productivity, diagnose call quality issues, and track call volumes. This webinar is specifically designed to teach administrators, analysts, and operations managers a basic understanding of how to utilize the analytics portal.
