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ak posted Aug 25, '15 shan109 commented Oct 1, '15

How to check for Presence Events on Extensions

Description:

How do i get notified of an Incoming call on my RingCentral account. which API should i use to get Live Alert for Incoming Call.

Goal:

When there is an incoming call i want to be notified of the presence like the caller id and the name of the person who is calling me.

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ak commented · Aug 25, 2015 at 06:19 PM

The presence of an incoming call could be checked using the Presence API listed under our API Explorer :

GET /v1.0/account/{accountId}/extension/{extensionId}/presence

To keep subscribing for this presence you could use the Subscription API listed under our API Explorer :

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vyshakhbabji ♦♦ commented · Aug 25, 2015 at 06:32 PM

We provide PHP , JS and Python SDK's which handles subscriptions easily.

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shan109 vyshakhbabji ♦♦ commented · Oct 01, 2015 at 11:03 PM

Please can you provide an example as how I can achieve this via PHP/MySQL system.
Thanks

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shan109 commented · Oct 01, 2015 at 11:02 PM

Please can you provide an example as how I can achieve this via PHP/MySQL system.
Thanks

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app: