saadetswift16514 avatar image
saadetswift16514 posted ryan-madera15898 commented

RingCentral Meetings & Mac Mojave 10.14

Hello Everyone,

We have important information to share regarding Apples upcoming Mac Mojave 10.14 operating system update.

On September 24, 2018 Apple is releasing an update to its Mac operating system that will impact some functionality of the RingCentral Meetings solution for Mac. We are committed to resolving these issues promptly. Please review our Knowledge Base article for more details.

In the meantime, remaining on a prior version of the Mac OS will ensure the best user experience with RingCentral Meetings.

Should you have any questions, please click here to contact Global Support.

community announcement
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

lisa11221 avatar image lisa11221 commented ·
Thank you for posting this here, Saadet! 
1 Like 1 ·
mike avatar image mike commented ·
Here's a copy of what the company is sending out. 

1 Like 1 ·
david-barron11938 avatar image david-barron11938 commented ·
Is there an ETA for resolving this? Mojave was released for *public* beta starting in late June, and we're now learning there is no solution even as we reach the full public launch?
1 Like 1 ·
saadetswift16514 avatar image saadetswift16514 david-barron11938 commented ·
Hi David, we will be releasing a new version of RC Meetings to remedy the issue regarding clicking an invite link soon - should be available next week (barring any issues).

However, we are still working on a fix for the Outlook Plugin
1 Like 1 ·
saadetswift16514 avatar image saadetswift16514 commented ·
Hey William and Everyone,

The update I mentioned earlier to David did get pushed early so that's great! 

Right now, we ask that you please update/verify that you are on the latest RC Meetings for Mac before updating your OS to Mojave.

1 Like 1 ·
lisa11221 avatar image lisa11221 saadetswift16514 commented ·
Praise the Lord! Thank you, Saadet!!
1 Like 1 ·
lisa11221 avatar image lisa11221 saadetswift16514 commented ·
So, just to clarify, if we have this version of Meetings in your image above, it is safe to update our Mac OS to Mojave now? 
0 Likes 0 ·
saadetswift16514 avatar image saadetswift16514 saadetswift16514 commented ·
Hey Lisa, correct! Continue to be aware that we are still working towards a resolution for the Outlook Plugin. All other issues have been resolved, though :)
0 Likes 0 ·
Show more comments
saadetswift16514 avatar image saadetswift16514 commented ·
Hey Everyone, we do have a new Outlook Plugin available for downloading here  that works with Mojave
1 Like 1 ·
Show more comments



Mary-Community_Moderator contributed to this article saadet.swift contributed to this article
Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.

Get the new RingCentral app