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Remove Notification Email Address Not in User Profile - Where is it hiding?

Tags: email notifications

Jun 18, 2021 at 3:20am • 1 replies • 0 likes

marta-poleatewich

Hello,

We have an email address that is receiving notifications whenever a call/fax is received. However, this email address is not the one that is listed in the user settings for any of the users. Is there any other page within the Admin Panel where we might find and remove this email address? Thanks!

Mary-Community_Moderator on Jun 18, 2021 at 9:27am • 0 likes

Hi @marta-poleatewich , please provide the email address, we can check on your account and remove it.

marta-poleatewich on Jun 18, 2021 at 10:41am • 0 likes

Thanks! Is there a way I can send the email address in a private message rather than posting it publicly?

Mary-Community_Moderator on Jun 18, 2021 at 12:47pm • 0 likes

Yes, please. Send it to community.support@ringcentral.com.

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