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Failed Faxes that Go Through Anyway?

Tags: fax

Aug 12, 2021 at 11:59am • 1 replies • 0 likes

Xoe McAleece

Hello- We have had several incidents where we have sent a fax and received the transmission result "failed" but then learned that the faxes actually went through. Any idea why that might happen and how to fix it?

Mary-Community_Moderator on Aug 12, 2021 at 2:36pm • 0 likes

Hi @Xoe McAleece, I've seen an open case similar to it. Would you please submit a ticket as well so it will be isolated?

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