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Not receiving calls from RingCentral

Tags: ringcentral app, phone, hardware

Aug 13, 2021 at 11:43am • 1 replies • 0 likes

MoJo NE Nashville #1

I've set up the RingCentral app to call my phone, and it only seems to be calling the office phone. I put in the Call Forwarding settings for it to call my phone and the office phone number simultaneously, but it only calls the office phone.

Jenn-Community_Moderator on Aug 13, 2021 at 1:14pm • 0 likes

Hello @MoJo NE Nashville #1! We want to make sure the app is enabled into your web portal. Click HERE to know more. Thank you!

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