Incorrect Release Notes for 8/13/21
Aug 31, 2021 at 1:17pm • 2 replies • 0 likes
Andy Anderson
https://support.ringcentral.com/release-notes/mvp/app/desktop-webapp.html
These release notes state:
- Office hours settings
- RingCentral app users can set their office hours within the app, making it easier to set your availability for inbound calls.
I am unable to find these settings and when I contacted phone support they told me the release notes were incorrect and that this feature is only available through the admin portal. I need to know if this is available or not as its one of our most requested features for our users.
on Aug 31, 2021 at 2:16pm • 0 likes
I am on version
21.3.21.1786 Windows
21.3.21.635 Web
Not seeing after a fresh install either.
on Aug 31, 2021 at 2:49pm • 0 likes
Would you please send a screenshot of your app in Phone settings?
on Aug 31, 2021 at 2:55pm • 0 likes
Image 1
on Aug 31, 2021 at 2:55pm • 0 likes
image 2
on Aug 31, 2021 at 3:24pm • 0 likes
Thanks for sharing this. I will further investigate and update you.
on Aug 31, 2021 at 1:35pm • 0 likes
Hi @Andy Anderson, on your RingCentral app, please go to Settings > Phone > Click Work Hours.
on Aug 31, 2021 at 1:39pm • 0 likes
I don't see that as an option. I have General, HUD, Incoming Calls, and Outgoing Calls as the headers and nothing about work hours. I can share images if needed.
on Aug 31, 2021 at 1:51pm • 0 likes
Can you please check if your app is updated to the latest version? You may uninstall/reinstall it.
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