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No...the messages aren't preserved. Moreover, any group they're a part of just disappear (Teams are ok).

Just found this out this week. Disabled a user on Friday, and by Monday some employees were complaining that their groups were gone. Turns out they contained this disabled user. Tried re-enabling this user's account, but the content was still gone.

Support was able to restore the content, but still...this seems like a major oversight. If you have a group with 5 employees, why delete the whole group if one employee leaves? Makes no sense.

You do have the option to convert a group message into a Team, but as an admin, there's no way for me to know how disabling/deleting a user could impact all of my employees.

They really need to find a solution for this ASAP, or else it could turn into a management nightmare.

Please upvote my "idea" if you get a chance.

What's worse is when you have to keep all chats for X number of years due to policy/regulations.

The nightmare also extends to moving the user that's gone to a 'holding non-extension' and transferring that license to another seat for the person that's replaced them.

I didn't know about the Teams getting nuked - I'll have to alert my staff to that.

Thanks.

No no...Teams are OK as I stated. It only effects direct one on one or group (non-team) chats. But yes. Really frustrating.

I'm just experimenting with that myself, and I can see you can copy the conversation URL (top right-hand corner under the 3 dot menu) and then access conversations with people who have been disabled etc. The problem is getting everyone to copy their unique conversation urls with every team member that leaves and then saving them so they can be accessed later.

But the question is if the account is disabled, you may be getting a message like "Access to this account is disabled. " something like this.. In that case I am not sure if you can retrieve or view.

But if the account is enabled again, you should able to retrieve and view.