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Admin access to other extension msg

Tags: api sms, message

Sep 22, 2021 at 2:55am • 1 replies • 0 likes

Chaitali

What are the option as a super admin in RingCentral admin portal to get access of all text messages of all the extension created?

Can admin access or see messages of any other extensions?

Anirban on Sep 22, 2021 at 3:41am • 0 likes

No, I believe due to privacy protection admin cannot access any other extension messages even for any admin.

you can check ref: https://community.ringcentral.com/questions/94197/admin-to-check-sms-of-another-extension.html

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