Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Need to check the agent logins on what type of devices and how many logins by each extension

Tags: phone

Sep 23, 2021 at 1:43pm • 1 replies • 0 likes

Mark Jackson

Is it possible to check the agent logins on what type of devices and how many logins by each extension?

Mary-Community_Moderator on Sep 23, 2021 at 2:05pm • 0 likes

This feature is not totally available, but do you know that you can manage and configure the phones and devices assigned to all the company users using your RingCentral mobile app? Check on this Knowledge Base article, https://support.ringcentral.com/app/admin/mobile/configuring-phones-devices-ringcentral-mobile-app.html.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales