New RingCentral Video recordings have multiple issues compared to RC Meetings Recording (Zoom)
Sep 24, 2021 at 7:35pm • 2 replies • 1 likes
Scott Walker
I am finding multiple issues with RC Video meeting recordings vs the legacy RC Meetings product (based on Zoom). Including:
1. Recordings are low quality
2. Recordings drop the shared screen in recording
3. Name of recording assumes some random "other meeting title" when using Instant meeting
We previously used RC Meetings recordings to have "1 person meetings" and record tutorials and videos to show what users were experiencing to share. This won't work and we have had to resort to using Zoom instead.
Wondering if anyone else is seeing this. I submitted a case...and will report any updates to this post. Thanks
on Sep 27, 2021 at 6:55am • 0 likes
Thanks for reporting this, @Scott Walker. Let us know how it goes with the ticket you created.
on Sep 26, 2021 at 2:07pm • 0 likes
Agree - There is no spotlight speaker option. Quite a downgrade from RC Meetings.
on Sep 27, 2021 at 6:57am • 0 likes
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