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Unavailable codes

Tags: phone

Jan 11, 2021 at 10:30am • 4 replies • 0 likes

Ryan Riley

We want to add some unavailable codes, where do we go to that ?

Ryan Riley on Jan 11, 2021 at 11:51am • 0 likes

The status of the phone, in example.... Available , On Vacation , In a meeting, On Lunch Break.... etc....

Phong Vu on Jan 11, 2021 at 1:13pm • 0 likes

So your question is?

Phong Vu on Jan 11, 2021 at 1:34pm • 0 likes

Those are user's presence statuses (including the user telephony statuses). You can read and update via APIs or using RingCentral apps (RC app or RingCentral phone app). Right now, you cannot add custom status.

https://developers.ringcentral.com/api-reference/Presence/readUnifiedPresence

Phong Vu on Jan 11, 2021 at 11:48am • 0 likes

Can you clarify your question? What are those unavailable codes for?

Ryan Riley on Jan 11, 2021 at 1:25pm • 0 likes

Where in the admin portal do we add these status's ?

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