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SMS Reporting for P2P messaging

Tags: analytics and reporting

Oct 25, 2021 at 9:41am • 1 replies • 1 likes

paul-tracy

I would like to be able to report on P2P messaging from the Admin portal inside Ring Central. I guess think of it like a Call Log Report but for SMS. I would also like to get information from the SMS provider as far as delivery rates, agent quarantine, etc. Right now i am not aware of any of this type of information for SMS.

Mary-Community_Moderator on Oct 25, 2021 at 10:26am • 0 likes

This kind of feature is not available, @paul-tracy Would you please submit this in our Ideas Portal at https://ideas.ringcentral.com/?

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