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"Swap" Phones?

Tags: rest api, sdk

Nov 12, 2021 at 9:40am • 2 replies • 0 likes

Nate Breeden

Is there a way to "swap" phones like you can on the website? The way I'm trying returns an error.

Script: https://ghostbin.com/ZdLc2
Full Error: https://ghostbin.com/zqrTo

Content: {
  "errorCode" : "FeatureNotAvailable",
  "message" : "Unknown device update use case",
  "errors" : [ {
    "errorCode" : "DEV-127",
    "message" : "Unknown device update use case"
  } ]
}

Nate Breeden on Nov 16, 2021 at 10:52am • 0 likes

My apologies for being vague, what I'm talking about is on service.ringcentral.com -> Phone System -> Phones & Devices -> User Phones -> [Select a users[1] phone to "Swap"] -> Change Phone -> Existing RingCentral phone -> [Select the user[2] to swap phones with] -> "Swap"

It gives you the ability to move users between 2 different phones, so user[1]'s extension would move to users[2]'s desk phone, and users[2]'s extension would be moved to user[1]'s desk phone

Phong Vu on Nov 16, 2021 at 10:41am • 0 likes

Can you show the feature you mentioned "on the website"?

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